Carol L. Hart, MSW Carol L. Hart, MSW, is a social worker at The Children's Hospital of Philadelphia, providing services to families in the Cardiac Center. Locations: Main Campus Phone: 215-590-4040 Education and Training Additional TrainingMSW - University of Pennsylvania School of Social Work, Philadelphia, PAUndergraduate DegreeBA - Mount Holyoke College, South Hadley, MA Titles and Academic Titles Social Worker Departments and Services Cardiac Center Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.