Jennifer Hart, MSN, RNC-NIC Jennifer Hart, MSN, RNC-NIC, is a Nurse Manager in the Newborn/Infant Intensive Care Unit (N/IICU) at Children's Hospital of Philadelphia. Locations: Main Campus Appointments and Referrals: 1-800-TRY-CHOP (1-800-879-2467) Education and Training Undergraduate DegreeBSN - University of Scranton, Scranton, PA Graduate DegreeMS in Nursing Leadership in Health Systems Management - Drexel University, Philadelphia, PA Titles and Academic Titles Nurse Manager, N/IICU Departments and Services Newborn/Infant Intensive Care Unit (N/IICU) Leadership and Memberships Memberships in Professional Organizations Delaware Valley Association of Neonatal Nurses, member National Association of Neonatal Nurses, member Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.