Lauren Heimall, MSN, RN Lauren Heimall, RN, MSN, is a clinical nurse specialist in the Division of Neonatology at Children's Hospital of Philadelphia. Locations: Main Campus Appointments and Referrals: 1-800-TRY-CHOP (1-800-879-2467) Education and Training Board CertificationRegistered Nurse, Certified in Neonatal Intensive Care (RNC-NIC)Basic Life Support (BLS)Neonatal Resuscitation Program (NRP)Pediatric Clinical Nurse Specialist, Board CertifiedUndergraduate DegreeBSN - University of Delaware, Newark, DE Graduate DegreeMSN, Pediatric Clinical Nurse Specialist - University of Delaware, Newark, DE Titles and Academic Titles Neonatal Clinical Nurse Specialist Departments and Services Newborn/Infant Intensive Care Unit (N/IICU) Publications Papers2017 Foglia EE, Langeveld R, Heimall L, Deveney A, Ades A, Jensen EA, Nadkarni VM. Incidence, characteristics, and survival following cardiopulmonary resuscitation in the quaternary neonatal intensive care unit. Resuscitation. 2017;110:32-36. Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.