Winson Soo-hoo, RPh, MBA Winson Soo-hoo, RPh, MBA, is the Director of Pharmacy Services and a Residency Preceptor with the Pharmacy Residency Program. Locations: Main Campus Background Mr. Soo-Hoo has worked at CHOP in the Department of Pharmacy and, for a brief time, in Health Information Services, for more than 30 years. He served as the Chair of the CHCA Pharmacy Directors Forum from 2008 to 2009. Areas of Interest Pharmacy technology/automationMedication safetyToyota "LEAN" approach Education and Training Graduate DegreeMBA - Drexel University, Philadelphia, PADoctor of Pharmacy - Philadelphia College of Pharmacy and Science, Philadelphia, PA Titles and Academic Titles Residency Preceptor, Pharmacy Residency ProgramDirector of Pharmacy Services Departments and Services Pharmacy Residency Program Leadership and Memberships Memberships in professional organizations American Society of Health-System Pharmacists (ASHP)Child Health Corporation of America (CHCA) Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.