Jessica Zook, PharmD Jessica Zook, PharmD, is a residency preceptor with the Pharmacy Residency Program and a clinical pharmacy specialist in General Pediatrics at the CHOP. Locations: Main Campus Appointments and Referrals: 1-800-TRY-CHOP (1-800-879-2467) Education and Training ResidencyPGY 2 – Pediatrics: University of California San Francisco – Benioff Children’s Hospital PGY 1 – Pharmacy Practice: University of California San Francisco Medical Center Board CertificationBasic Life Support (BLS)Pediatric Advanced Life Support (PALS)Graduate DegreePharmD – West Virginia University School of Pharmacy, Morgantown, WV Titles and Academic Titles Residency Preceptor, Pharmacy Residency ProgramClinical Pharmacy Specialist, General Pediatrics Departments and Services Pharmacy Residency Program Leadership and Memberships Memberships in Professional Organizations Pediatric Pharmacy Advocacy Group (PPAG) American Society of Health-System Pharmacists (ASHP) Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown above from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. We are committed to true transparency. However, to ensure the comments are fair and correctly attributed, we review each one before posting to the website. We exclude entire comments that disclose patient's protected health information, are off-topic, or include other confidential or inappropriate content. Comments will appear on provider bios only if providers have a minimum number of comments. Comments are shared internally for education purposes to ensure that we are doing our very best for the patients and families for whom we are privileged to care. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.