John Chuo, MD, MS John Chuo, MD, MS, is an attending neonatologist and Medical Director of Telemedicine Children's Hospital of Philadelphia. Areas of Expertise: Patient safety, Quality informatics, Quality improvement strategies Locations: Main Campus; CHOP Newborn Care at the Hospital of the University of Pennsylvania Appointments and Referrals: 1-800-TRY-CHOP (1-800-879-2467) Background Dr. John Chuo is Neonatal Improvement Officer and Medical Director of Telemedicine at Children's Hospital of Philadelphia (CHOP), and associate professor of pediatrics at the Perelman School of Medicine at the University of Pennsylvania. He completed his neonatal fellowship from Children's Hospital in Boston and masters in Medical Informatics from the Harvard-MIT Health Science and Technology program in 2004. He received training as a quality improvement advisor from the Institute for Healthcare Improvement in 2010. His focus on implementation methods in collaboratives, medication safety, and development of quality focused decision support systems. He is an experienced educator for medical, post-graduate, allied health, and health professionals. Dr. Chuo has extensive clinical experience and is an authority on patient safety and quality informatics. Education and Training Medical SchoolMD - New York University School of Medicine, New York, NY ResidencyNew York University Medical Center, New York, NY FellowshipChildren's Hospital, Harvard Medical School, Boston, MA Board CertificationNeonatal-Perinatal MedicinePediatricsGraduate DegreeMS - Cornell University, Ithaca, NY Titles and Academic Titles Attending NeonatologistNeonatal Quality Informatics OfficerMedical Director, TelemedicineAssociate Professor of Clinical Pediatrics, Perelman School of Medicine at the University of Pennsylvania Departments and Services Division of NeonatologyNewborn/Infant Intensive Care Unit (N/IICU) Publications Papers2019 Masten M, Sommerfeldt S, Gordan S, Greubel E, Canning C, Lioy J, Chuo J. Evaluating Teamwork in the Neonatal Intensive Care Unit: A Survey of Providers and Parents. Adv Neonatal Care. 2019 Mar 19. doi: 10.1097/ANC.0000000000000604. [Epub ahead of print] 2018 Chuo J, Lioy J, Gerdes J. Drivers of referrals to a children's hospital neonatal-infant intensive care unit. J Perinatol. 2019 Feb;39(2):295-299. doi: 10.1038/s41372-018-0297-2. Epub 2018 Dec 20. 2017 Chilutti Abel K, Baldwin K, Chuo J, Ganley T, Kim A, Wells L, Giordano T. Can Telemedicine Be Used for Adolescent Postoperative Knee Arthroscopy Follow-up? JBJS JOPA. 2017; 5(4): e26. 2013 Sullivan, K., Suh, S., Monk, H., Chuo, J.: Personalize performance feedback reduces narcotic prescription errors in a NICU. BMJ Qual Saf Mar 2013. Read the abstract Taylor AM., Chuo, J., Figueroa-Altmann, A., DiTaranto, S., Shaw, KN.: Unit based Patient Safety Walkrounds Uncover Correctable System Flaws. The Joint Commission Journal on Quality and Patient Safety May 2013. Read the abstract 2012 Chuo, J., Aftab, S., Heimall, L., Soorikan, L., Provost, L., Ades, A. : Standardizing the practice of securing endotracheal tubes in neonates. Patient Safety and Quality Healthcare Oct 2012 Notes: (Submitted). BooksChapters 2015 Chuo J, Paliga JT, Lioy J. Creating an Effective Quality Improvement (QI) Process for Airway Emergencies. In: Sobol S, Lioy J, ed. Disorders of the Neonatal Airway. New York: Springer; 2015. p. 385-389. Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown above from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. We are committed to true transparency. However, to ensure the comments are fair and correctly attributed, we review each one before posting to the website. We exclude entire comments that disclose patient's protected health information, are off-topic, or include other confidential or inappropriate content. Comments will appear on provider bios only if providers have a minimum number of comments. Comments are shared internally for education purposes to ensure that we are doing our very best for the patients and families for whom we are privileged to care. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.