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Richard M. Santos, MD, FAAP

About Richard M. Santos, MD, FAAP

Titles

Pediatrician

Certifications

Pediatrics – American Board of Pediatrics

Awards and Honors

2022, Philadelphia Magazine's Top Doctors in Pediatrics

Education & training

Medical Degree

University of the East, College of Medicine, Manila, Philippines

Residency

North Carolina Baptist Hospital, Bowman Gray School of Medicine, Winston-Salem, N.C.

Team affiliations

View fewer all team affiliations View all all team affiliations

Patient experience rating

(based on 286 submissions)

  • Clear Explanation
    4.9 of 5
  • Showed Concern
    4.9 of 5
  • Included in decisions
    4.9 of 5
  • Would recommend
    4.9 of 5
  • Discussion of Proposed Treatment
    4.9 of 5
Learn about the patient experience rating system

Comments

  • Dr. Santos listened and addressed my concerns and displayed genuine kindness

    5 of 5
    Jun 29, 2024
  • Dr. Santos is always kind and positive while talking to our son and to us. He explains what he's doing and why. He always listens to our questions and/or concerns and addresses them fully. We cannot recommend him enough!

    5 of 5
    Jun 20, 2024
  • Thorough and comprehensive exam performed.

    5 of 5
    Apr 30, 2024
  • Dr. Santos really took the time to ask questions about his past issues and treatment methods we used at home. He was proactive about further testing for possible complications and explained his concerns in a way that made sense to me and my child.

    5 of 5
    Apr 28, 2024
  • Dr. Santos is thorough, pleasant and just wonderful!

    5 of 5
    Apr 18, 2024
  • Dr. Santos is the best. Highly recommend

    5 of 5
    Apr 05, 2024
  • Dr. R. Santos has cared for my daughter since she was 4 days old! He is great with kids and explains everything to us thoroughly. Thank you.

    4.2 of 5
    Mar 23, 2024
  • Dr. Santos was very nice with my son. He ask him questions about how he was feeling direct to him and I really like that conection. And make him laugh too.

    5 of 5
    Mar 01, 2024
  • Dr. Santos is great!

    5 of 5
    Dec 19, 2023
  • Dr. Santos is always thoughtful and kind with my son. He makes us feel very comfortable. Even after a sick visit my son left smiling at the doctor and staff. Highly recommend them

    5 of 5
    Dec 15, 2023
  • My daughter was so scared of going to see the doctor. He did so great with making her feel comfortable.

    5 of 5
    Dec 09, 2023
  • Dr Santos was wonderful! He was kind, attentive, professional, and was incredibly helpful with concerns I brought to him about my son's weight. I felt respected and heard. He Is, no doubt, an asset to CHOP.

    5 of 5
    Dec 06, 2023
  • The nurse and doctor were both very polite and showed genuine concern for my son's development .

    5 of 5
    Sep 19, 2023
  • Dr. Santos is very thorough and caring.

    5 of 5
    Sep 16, 2023
  • Dr. Richard Santos is an amazing doctor! My daughter adores him and trusts him. He is kind, knowledgeable, gentle, and includes the child and parents at all times during the visit. He explains everything thoroughly and always has a smile at every visit!

    5 of 5
    Sep 14, 2023
  • Dr. Santos was incredible. He proactively pointed out first time parent's concerns and deemed them normal- it was almost like he was reading our minds. He actively listened to every question we had. We're grateful to have been paired with Dr. Santos for our daughter's care!!

    5 of 5
    Sep 06, 2023
  • Dr. Santos is fantastic!

    5 of 5
    Jul 30, 2023
  • Dr Santos is amazing in every way. We are so lucky to have him.

    5 of 5
    Jun 10, 2023
  • Would recommend Dr Santos to everyone. He is excellent! Thorough exam, clear explanations and directions. Outstanding patience with my sick child.

    5 of 5
    May 26, 2023
  • Dr. Santos always takes the time needed to make my kids and me feel comfortable and to thoroughly address any questions or concerns we might have.

    5 of 5
    May 25, 2023
  • Dr. Santos was kind and patient with my son. He answered our questions and addressed our concerns, explaining everything in a way we understood.

    5 of 5
    May 06, 2023
  • We absolutely love Dr Santos, he is so good and caring. Great patient bedside.

    5 of 5
    May 01, 2023
  • Dr. Santos is amazing with our child and never makes the appointment feel rushed if we have questions.

    5 of 5
    Mar 27, 2023
  • Dr. Santos has excellent bedside manner and performed a thorough assessment of our daughter. He answered all of our questions thoughtfully and enthusiastically. We will be returning to see him!

    5 of 5
    Mar 26, 2023
  • Dr Santos is a gem! He informs my kids what he is going to do before he examines them. He takes time to listen. He is such a positive spirit!

    4.8 of 5
    Mar 26, 2023
  • Dr. Santos has been The pediatrician for each of my children for over a decade and has always been a wonderful doctor.

    5 of 5
    Mar 24, 2023
  • Dr. Santos was amazing. Despite it being the end of his work day, he took his time and was extremely thorough. His neuro evaluation was extremely detailed and he answered all questions/concerns. He also empathized with my son, stating that the concussion protocol was not a punishment. He took his time to schedule my son's follow up based on his symptoms. I would recommend Dr. Santos to anyone! It is very clear how much he cares about his patients.

    5 of 5
    Mar 24, 2023
  • We are very happy with Dr Santos

    4.6 of 5
    Mar 23, 2023
  • Dr. Richard Santos is the best!! He has taken such great care of our children for over 15 years!

    5 of 5
    Mar 12, 2023
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About the Patient Experience Rating System

The Patient Experience Rating is an average of all responses to the care provider related questions shown above from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. We are committed to true transparency. However, to ensure the comments are fair and correctly attributed, we review each one before posting to the website. We exclude entire comments that disclose patient’s protected health information, are off-topic, or include other confidential or inappropriate content. Comments will appear on provider bios only if providers have a minimum number of comments. Comments are shared internally for education purposes to ensure that we are doing our very best for the patients and families for whom we are privileged to care. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.

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