Primary Care, Gibbsboro

National Committee for Quality Assurance logo This practice has been awarded recognition by the National Committee for Quality Assurance Patient-Centered Medical Home Program. At the CHOP Primary Care practice in Gibbsboro, NJ, we believe that every child should have a medical home. The medical home is a place where:

  • The highest quality pediatric care is delivered with compassion, respect and affection for children and their families.
  • Medical care is coordinated between primary and specialty care physicians.
  • Families develop lasting relationships with doctors and nurses who they know and trust, and who they can reach at any time of day or night.

Our practice is a true medical home, providing comprehensive primary care from birth through young adulthood. We accept most insurance plans, and our doctors have staff privileges at Children's Hospital of Philadelphia and Virtua Voorhees Hospital.

We strive to create the best doctor-patient relationship so that you can rely on us for medical guidance when your child is ill and times are stressful. Equally important are the preventive health visits that over time foster a relationship that we hope both you and your child will value.

Our promise

To accommodate families’ busy schedules, we are open seven days a week, 365 days a year (including holidays) and our staff is now easier to reach online and over the phone. We pride ourselves in making each and every patient and child feel as comfortable as possible during office visits, and welcome questions and discussions. We're grateful for the opportunity to be a part of your child's life.

About the practice

Primary Care, Gibbsboro is a member of the CHOP Care Network. We are committed to providing the highest quality care for your children.

All of our physicians are board-certified pediatricians and fellows of the American Academy of Pediatrics (FAAP). Our physicians are active members of the medical staff at Children's Hospital of Philadelphia. They are also active members of the medical staff for our local community hospital, Virtua Voorhees Hospital.

The pediatricians are available to provide care for infants in the newborn nursery at Virtua. If you have questions concerning such care, or would like to arrange a prenatal appointment to discuss your child's care, please call the office and our staff would be happy to answer your questions or arrange a prenatal appointment with the clinician of your choice.

For children and adolescents requiring hospital admission, we maintain close contact with the pediatric staff at all of the local pediatric hospitals. Historically, most of our patients choose to use the facilities of Children's Hospital of Philadelphia or Virtua Voorhees Hospital.

Pediatrician and nurse phone availability

Pediatricians are available to discuss ongoing medical and behavioral issues. Because our pediatricians are with patients in the office, answers to acute questions should be directed to our triage nurses.

If you desire to discuss a non-urgent matter with your pediatrician, this can be initiated during office hours with our nursing staff by requesting a non-acute call from your pediatrician.

When such a request is made please be sure to tell us the best times for you to be reached — day and evening. Also include multiple phone numbers (home, work, cell) as appropriate. Requests should not be related to any matter that cannot safely wait over several days.

Our nursing staff is trained to answer routine questions concerning childcare and common illnesses. When you call, the nurse will help you determine the best approach for your child, whether it is phone advice or an appointment with a provider. For more complex problems, the nurses consult with the pediatricians.

Concussions evaluation and treatment

Our physicians offer evidence-based approach for diagnosing and managing concussions in children. Our approach emphasizes the importance of early cognitive rest and individualized step-by-step “return to learn” and “return to play” programs. As part of your child’s evaluation, we may perform balance and oculomotor (eye movement) exams, as well as computerized neurocognitive testing (i.e. ImPACT).

ImPACT is a baseline test that is taken before a concussion has occurred. If your child experiences a concussion, the ImPACT post-injury test results are compared to the baseline ImPACT test. The results of the ImPACT test can be used as part of a comprehensive evaluation to guide “return to learn” and “return to play” decisions.

Visits

All visits are by appointment only, including well visits, which must be scheduled in advance, and same-day sick visits.

Please call as early in the day as possible for sick visits. If you need more than one child seen, please let us know when you schedule the sick visit.

If you have a change in address, phone number or insurance information, please notify our receptionist. All patients less than 18 years of age, and all new patients must be accompanied by a parent or authorized adult guardian in order to be evaluated by a clinician.

Broken appointments

Our practice is dedicated to the highest quality medical care for infants and children. Because healthcare is a joint effort between parents, families and doctors, it is necessary that patients attend all scheduled appointments. It is difficult for us to provide quality healthcare when medical advice and scheduled appointments are not followed as recommended.

At Primary Care, Gibbsboro, we value your time and do our best to ensure we have office hours and appointments that reflect our dedication to your child's health. We provide a variety of ways to make and cancel appointments, including in person, by phone and over the internet.

When you do not attend your pre-scheduled appointment, this is an appointment that is lost. The appointment cannot be used for another child who may be sick or who requires a well-child check. Therefore, when a patient "no-shows" for an appointment, the biggest impact is on other children and families in the practice.

If you have an appointment that you will not be able to make, or think that you do not need, please let us know at least 24 hours in advance. To cancel an appointment, please call us at 856-783-2802. By doing this, you will allow us to help other families in the practice who can use the appointment.

At Primary Care, Gibbsboro, as part of our scheduling and medical record, we have the ability to track appointments. If we see a pattern of broken appointments, we will attempt to contact you (by mail or telephone) to ensure that your child is well. If the appointment that was broken involves the completion of papers for daycare, school, driver's forms, or other forms, we may be unable to complete those forms until the appointment has been rescheduled and kept. If you have three broken appointments in the span of 1 year, you may be asked to choose another practice.

Late policy

In order to service all of the scheduling needs for our patients, we ask that you arrive on time for your appointment. If you arrive 15 minutes late for your appointment we may ask you to reschedule.