Medication refill requests
- Call 215-483-3444 and follow the prompts, or log on to MyCHOP to request medication refills.
- Medication refill requests take up to three business days to complete.
- A nurse may call you if an appointment is required to complete the request.
Specialist referrals
- Call 215-483-3444 and follow the prompts, or log on to MyCHOP to request a specialist insurance referral.
- Referral requests take up to three business days to complete.
- If your primary care provider did not refer you to the specialist, a nurse may contact you for additional information. This may delay the referral.
Form completion
During the visit:
- Please bring all forms needed to scheduled visits and they will be completed free of charge.
- Please complete all personal information in advance.
Outside the visit:
- All form requests take 5 to 7 business days to complete. Please allow this time for processing.
- A $10 fee will be applied for forms not completed during a visit.
Medical records requests
- Log on to MyCHOP first to check for the information you need.
- You can request a copy of your child’s medical records at any time by completing a HIPAA release form in the office.
- Please note that requests for the full medical record are completed by the hospital’s central Health Information Management department. These may take 14 business days to process.
Social Work Assistance
We do not have a social worker available onsite. We can connect you with a social worker if assistance is needed.