Medication refill requests
- Call 215-467-5870 and follow the prompts, or log on to MyCHOP to request medication refills.
- Medication refill requests take up to three business days to complete.
- A nurse may call you if an appointment is required to complete the request.
Specialist referrals
- Call 215-467-5870 and follow the prompts, or log on to MyCHOP to request a specialist insurance referral.
- Referral requests take up to three business days to complete.
- If your primary care provider did not refer you to the specialist, a managed care coordinator may contact you for additional information. This may delay the referral.
Form completion
During the visit:
- Please bring all forms needed to scheduled visits.
- Please complete all personal information in advance.
Outside the visit:
- All form requests take 7 to 10 business days to complete. Please allow this time for processing.
Medical records requests
- Log on to MyCHOP first to check for the information you need.
- You can request a copy of your child’s medical records at any time by completing a HIPAA release form in the office.
- Please note that requests for the full medical record are completed by the hospital’s central Health Information Management department. These may take 14 business days to process.
Social work assistance
We have a social worker available onsite to support patients and families. Please ask to speak to the social worker if you need assistance.
Additional services
- We offer vision and hearing screening, an on-site lab, tympanometry, spirometry, a comprehensive asthma program, parent education materials and more.
- CHOP Primary Care, South Philadelphia also offers PriCARE Parenting Program training groups. PriCARE is a free, six-week group training program for caregivers that helps to improve children’s behaviors and strengthen the caregiver-child relationship.