Navigating COVID-19

Mother holding son wearing a mask

In the Hospital

We have many procedures in place to keep your family safe when your child visits the Emergency Department or is admitted to the Main Hospital.
What to Expect

Doctor with mask checking patient heartbeat

In the Network

Our Primary Care, Specialty Care and Urgent Care locations take many precautions to provide care safely.
Your Appointments

Family in car ready for COVID testing

COVID-19 Testing

CHOP offers families both online and phone screening options to determine if a child needs a COVID-19 test.
Start Here


COVID-19 Vaccines: What to Know Now

Find more information about COVID-19 vaccines and CHOP’s vaccine distribution plans:

"I’m vaccinated, do I still need to wear a mask to CHOP locations?"

Yes! The Centers for Disease Control and Prevention (CDC) still recommends that masks should still be worn in all healthcare facilities. Because we have many patients who are not vaccinated and are at higher risk for disease, we ask all visitors, even if they are fully vaccinated, to continue to wear well-fitted masks over their mouths and noses while at any CHOP location. Thank you for partnering with us to keep our patients safe.

"Is it safe to come to CHOP?"

Yes. We continue to safely provide care. Please don't delay a needed visit to your healthcare provider. Watch this video for a preview of what to expect when you come to our Philadelphia Campus.

Expert Advice on Timely Topics

Every family needs to weigh their personal and community risk factors when navigating life during the pandemic. Advice from trusted sources can help you make informed decisions. Here’s some advice from our experts.

Staying on Track

Routine checkups are more important than ever! Here’s more information on why it’s important not to delay care, how we’re keeping you safe at your visit, and other ways to promote your child's overall wellness.

Video Visits

Telehealth is an option for many of our patients, whether you need to see your pediatrician, a specialist or urgent care. Here are some things you’ll need to know. Please check with your health plan to confirm that your insurance covers video visits with your own CHOP providers.

Helping Your Child Understand

Well into the pandemic, you and your child may still have unanswered questions. Read advice for how to talk with your child about COVID-19.

Not every child adapts quickly to wearing a mask. Here are some ways to get your child to “mask up” without melting down.

Coping With Uncertainty & Stress

Here are five ways caregivers can make home feel safe — even during turbulent times.

These helpful tips can help your family cope with ongoing uncertainty and avoid the “what if” trap..

By understanding your child's feelings and emotions, you can help them better cope.

How to help teens cope with the impact of COVID-19 and better plan for their futures.

Tips to keep you connected to friends and family during coronavirus-related restrictions.

We must learn to be kind to ourselves, trading self-criticism for self-compassion.

Watch a video to learn therapeutic breathing techniques from integrative health experts at CHOP.

These guided videos and audio recordings can help create a more peaceful and restful state of mind.

Take a guided mindfulness walk to reconnect with your surroundings and ease anxiety.

Strategies and tools to reduce conflict and improve well-being in your family.

Tips to help teens deal with COVID-19 stress and build resiliency for the future.


Security Reminder

CHOP will never ask for sensitive information such as passwords or social security numbers outside of MyCHOP, our patient portal. If you receive a call, text, email or social media message asking for sensitive information, do not respond. If you have questions, call your CHOP provider using a phone number you know is legitimate, or contact us through MyCHOP.


Next Steps
Contact Us
Coronavirus Helpline

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Cheer On CHOP!

Our incredible team needs you now more than ever. Help us cheer them on with a message of support!

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Telehealth: Video Visits

Find instructions for joining a video visit with a CHOP provider.

Young girl wearing a protective mask

Reduced Entry during COVID-19

Effective until further notice: To keep our patients safe, we are reducing entry of parents, caregivers and siblings to the hospital and other CHOP locations.