Contact or Visit a Patient: Philadelphia Campus

At this time, to keep our patients, families and staff safe from COVID-19 and other respiratory viral infections like the flu, we continue to review and adjust our visitation policies for all locations, including Main Hospital. Please read these guidelines before coming to any CHOP location. If you cannot visit in person at the moment, there are many other ways to show a hospitalized patient that you’re thinking of them. Here’s how you can call or send mail and gifts.

Contact a patient by phone

To contact a patient at the Main Hospital, you will need the patient's full, correct name. Call our Patient Information line at 215-590-1000 and the operator will give you the phone number in the patient's hospital room. Please note that the operator will not provide the phone number if the patient’s parent requests it not be given out.

Under no circumstances will the operator disclose information about a patient's medical status, room number or any other personal information.

Send mail or packages to a patient

To send mail to a patient at CHOP’s Main Hospital, please address it as follows:

The child's full name and room number
Children's Hospital of Philadelphia
3401 Civic Center Blvd.
Philadelphia, PA 19104-4399

Send an e-card

From our Web site, you can choose and send an electronic card to any inpatient in the Main Hospital. Please keep in mind that e-cards can only be delivered to inpatients and will take one to two days to be delivered. Send an e-card.

Deliver a gift from our online gift shop

Family and friends can order gifts for inpatients at our Main Hospital by visiting our online gift shop. Gifts ordered by 3 p.m. are usually delivered the same day, barring any medical restrictions the patient may have.