Families staying at our Main Hospital in Philadelphia have plenty of food options, including room service, local food delivery and access to a variety of options for special diets. Patients should check with their medical team before ordering to ensure they don’t have any dietary restrictions related to their care at the hospital.
You and your child – along with guests – can order food to be delivered to your child’s room when you want it.
Room Service orders may be placed anytime between 6:30 a.m. and 8 p.m. Meals are available in the pantry refrigerator on each unit for patients who are admitted after normal Room Service hours.
Your child's doctor will order the appropriate diet for your child, based on their condition, age and medical needs (i.e., low-salt, gluten-free). You will receive a Room Service packet upon your child’s admission with menus and additional information.
How to order
Dial 4-FOOD (4-3663) from the phone in your child’s hospital room or call 215-590-3663 from a cell phone. Your meal will arrive within 45 minutes.
If you have a special request for a food item, we'll try our best to accommodate it. Contact the kitchen from your child's hospital phone to discuss.
Parents, siblings and other guests can order from Room Service using a guest meal voucher. Each voucher costs $5 and can be redeemed for one soup or salad, one bread or roll, one entrée, two sides, one dessert and one beverage.
Guest meal vouchers can be purchased:
- At the Food Court located in the Main Hospital, off the Atrium on the first floor.
- Online at CHOP.Catertrax.com. Vouchers will be delivered to your child’s inpatient room.
A menu of available kosher foods is available upon request. A kosher pantry for families is located near the cash registers in the Main Hospital Food Court (first floor). The Connelly Resource Center for Families has a cupboard of non-perishable kosher foods, as well as information on local kosher restaurants, some of which deliver.
Halal menus are available upon request. The Food Court also features a Mediterranean station that offers halal options.
Bringing your own food
Most inpatient units have refrigerators where you can store food. All personal foods must be labeled with your child’s name, room number and date. Labels are available in the family lounge. Foods that are not properly labeled will be discarded daily to maintain the safety and sanitation of the unit refrigerator. Please do not store food in the Patient Nutrition Rooms — they are for hospital staff use only.
Local food delivery options
Philadelphia has a vibrant and multicultural food scene. With so many food delivery services like Uber Eats, GrubHub, Door Dash and more, there are tons of ways families can get the food they want, when they want it at our Main Hospital.
Families can order food for patients and have it delivered to the Welcome Desk at the Main Hospital between 8 a.m. and 9 p.m. Our staff will deliver the food to the unit.
Please include the following in the delivery instructions:
- Patient’s last name
- Patient’s unit and room number
- Your contact phone number