Lisa Chambers Lisa Chambers is department head secretary in the Office of Diversity & Inclusion and PR/Marketing at Children’s Hospital of Philadelphia. Locations: Main Campus Appointments and Referrals: 1-800-TRY-CHOP (1-800-879-2467) Background Lisa Chambers is the department head secretary in the Office of Diversity & Inclusion and PR/Marketing at Children’s Hospital of Philadelphia. In her role, she supports the ODI team by managing the office, assisting with diversity events and initiatives, and focusing on promoting the mission of ODI through internal and external communication responsibilities. Lisa began her career at CHOP in 2014 as an associate of clinical support for the Foundation department. While there, she directly supported the Executive Director as well as the Major Gifts Officers in securing large donations. Born and raised in South Philadelphia, where she still lives, Lisa also earned her Bachelor’s degree in Business Management from Pierce College. Education and Training Undergraduate DegreeBS in Business Management - Pierce College, Philadelphia, PA Titles and Academic Titles Head Secretary Departments and Services Diversity and Inclusion Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown above from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. We are committed to true transparency. However, to ensure the comments are fair and correctly attributed, we review each one before posting to the website. We exclude entire comments that disclose patient's protected health information, are off-topic, or include other confidential or inappropriate content. Comments will appear on provider bios only if providers have a minimum number of comments. Comments are shared internally for education purposes to ensure that we are doing our very best for the patients and families for whom we are privileged to care. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.