John has been with Children’s Hospital of Philadelphia (CHOP) since 2015. Prior to joining the GPS team, he worked for three years in Language Services as a Spanish Interpreter, ensuring equal language access to both local and international patients.
As a member of Global Patient Services, John works as a liaison between incoming families and the various departments at CHOP. He coordinates the arrival, clinical review, and medical appointments for international patients coming from around the world.
Education and Training
Certified Medical Interpreter (CMI) Certification
MA Certificate in Interpretation: English/Spanish – La Salle University, Philadelphia, PA
BA in Business Administration - Eastern Mennonite University, Harrisonburg, VA
Titles and Academic Titles
Access Coordinator, Global Patient Services
Departments and Services
Patient Experience Ratings
About the Patient Experience Rating System
The Patient Experience Rating is an average of all responses to the care provider related questions shown above from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
We are committed to true transparency. However, to ensure the comments are fair and correctly attributed, we review each one before posting to the website. We exclude entire comments that disclose patient's protected health information, are off-topic, or include other confidential or inappropriate content. Comments will appear on provider bios only if providers have a minimum number of comments.
Comments are shared internally for education purposes to ensure that we are doing our very best for the patients and families for whom we are privileged to care.
The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.