The moment a child is referred to the Cancer Immunotherapy Program at Children’s Hospital of Philadelphia (CHOP), whether by a physician or family member, our team kicks off the intake process. While this will vary from patient to patient depending on a number of factors, there is a general process and timeline you can expect to follow. We understand how critical it is to move quickly during this time, and work with urgency to get everyone involved the answers they need.
Here is what you can expect to happen after first contacting us.
Collect patient information
Whoever first contacts the Cancer Immunotherapy Program, whether by phone, email or our online inquiry form, will receive a "welcome" email within one business day. This email asks for specific information we need to start the intake process:
- Medical summary
- Insurance information
All information we require can be emailed to us at email@example.com.
If a family member makes the first contact with Children’s Hospital, we will ask for contact information of the child’s oncologist and work with them directly to collect this information as quickly as possible.
Evaluate child’s candidacy and notify referring physician
When all the information we’ve requested has been submitted to CHOP, it will be reviewed within two business days by a member of the Cancer Immunotherapy team. We will work with your child’s medical team regarding potential next steps. If your child is not a candidate, your child’s team will be notified. If your family is interested, we can refer you to our Relapsed Leukemia and Lymphoma Program for further discussion.
Treatment planning and timeline
If your child is a candidate for a therapy provided by the Cancer Immunotherapy Program, investigational or otherwise, the remainder of the intake process and care planning will begin immediately. This includes
- Seeking insurance approval
- Gathering information about your child’s current therapies
- Scheduling T-cell collection, manufacture and treatment
The Cancer Immunotherapy team and your child’s medical team at home will be in constant contact, collaborating on your child’s care as current therapies may be ongoing.
Families of children who will be treated with immunotherapy have a single point of contact, Nurse Navigator Claire White, BSN, RN. Claire can be reached at 215-590-1754 or firstname.lastname@example.org. Families should not hesitate to reach out to her with any concerns, worries and questions.