Newtown Appointment Information

MyCHOP

MyCHOP is a free service that offers patients/parents secure online access to portions of their or their child’s medical record using a web browser or mobile app. With a MyCHOP account you can:

  • Make appointments
  • Request medication renewals/refills
  • Send non-urgent medical questions
  • View test results
  • View/print immunizations

Please speak to our Patient Service Representatives to sign up for an account.

When your child is sick

  • Please call our office before going to the Emergency Department
  • We see patients by scheduled appointments only.
  • To speak with a nurse call 215-968-6844 to determine if a visit or home care is needed.
  • If we are at capacity, our nurses may direct you to visit a CHOP Urgent Care location

Coming to an appointment

  • Please plan to check in with your child 15 minutes prior to your scheduled appointment time.
  • All patients should be accompanied by a parent or legal guardian.
  • Insurance cards and copays are required for check-in at each visit.

Running late for an appointment

If you arrive more than 15 minutes late for your scheduled appointment we may not be able to see your child. If you arrive more than 15 minutes late for a scheduled sick appointment and your child is not in distress, you may have to wait longer to be seen.

Cancelling appointments

Please call 215-968-6844 at least 24 hours in advance to cancel an appointment. Failure to cancel an appointment in advance will be considered a no show. Well/Physical appointments are scheduled three months in advance.

Insurance and payments

Please call our Financial Counselors at 267-425-9832 to discuss your out-of-pocket expenses.

Language/Interpreter services

We offer free interpreter services for our patients. Please request an interpreter when making an appointment.