Jenna Heichel, MSN, BSN, CRNP Jenna Heichel, MSN, BSN, CRNP, is a nurse practitioner with the Cardiac Intensive Care Unit at Children's Hospital of Philadelphia. Locations: Main Campus Appointments and Referrals: 1-800-TRY-CHOP (1-800-879-2467) Education and Training Board CertificationAdvanced Cardiac Life Support (ACLS)Basic Life Support (BLS)Certified Pediatric Nurse Practitioner - Acute Care (CPNP-AC)Critical Care Registered Nurse (CCRN)Pediatric Advanced Life Support (PALS)Undergraduate DegreeBSN - University of Pittsburgh, Pittsburgh, PA Graduate DegreeMSN, Pediatric Nurse Practitioner Acute Care - University of Maryland, College Park, MD Titles and Academic Titles Nurse Practitioner Departments and Services Cardiac Center Publications BooksChapters 2017 Heichel J. Nursing Management of Neonates and Children with Cardiovascular Disease on ECLS in Extracorporeal Cardiopulmonary Support in Critical Care, 5th ed. University of Washington Press, Seattle, WA. 2017. Posters and Presentations2017 Heichel J. A Case Review: The Evolving World of Ventricular Assist Devices. Presentation at Northeast Pediatric Cardiology Nurses Association Conference. October 2017. 2015 Heichel J. Cardiopulmonary Interactions within Congenital Heart Disease. Poster presentation at Northeast Pediatric Cardiology Nurses Association Conference. October 2015. Awards and Honors 2009, Magna Cum Laude, University of Pittsburgh, School of Nursing Leadership and Memberships Memberships in Professional Organizations 2014-present, National Association of Pediatric Nurse Practitioners 2013-present, Pediatric Cardiac Intensive Care Society 2011-present, American Association of Critical Care Nurses, Current Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown above from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. We are committed to true transparency. However, to ensure the comments are fair and correctly attributed, we review each one before posting to the website. We exclude entire comments that disclose patient's protected health information, are off-topic, or include other confidential or inappropriate content. Comments will appear on provider bios only if providers have a minimum number of comments. Comments are shared internally for education purposes to ensure that we are doing our very best for the patients and families for whom we are privileged to care. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.