Richard Z. Kaplan, MD Richard Z. Kaplan, MD, is a Pediatrician who sees patients at our CHOP Primary Care locations in Media, Drexel Hill and Broomall, PA. Areas of Expertise: Newborn care and the judicious use of antibiotics Locations: Primary Care, Media; Primary Care, Drexel Hill; Primary Care, Broomall Appointments and Referrals: 1-800-TRY-CHOP (1-800-879-2467) Background Dr. Kaplan is a graduate of Harvard Medical School and completed his residency in pediatrics at Children’s Hospital of Philadelphia in 1988. He has been practicing primary care pediatrics in the CHOP Care Network locations in Delaware County ever since. Education and Training Medical SchoolMD - Harvard Medical School, Cambridge, MA ResidencyPediatrics - The Children's Hospital of Philadelphia, Philadelphia, PA Board CertificationPediatrics Titles and Academic Titles Attending Physician Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.