Creating a Positive Outpatient Experience

Published on in Oncology Update

Buerger Center outpatient experienceThe transition to home after a cancer diagnosis and inpatient treatment can be an overwhelming and scary time for patients and their families. Members of the CHOP Cancer Center team work to ensure that our patients’ and families’ transition to outpatient care is smooth and successful.

The Cancer Center includes three outpatient clinics: in the Buerger Center for Advanced Pediatric Care located on the Raymond G. Perelman Campus, at the CHOP Specialty Care and Surgery Center in King of Prussia, and at the CHOP Specialty Care and Surgery Center in Voorhees. At each location, patients and families are cared for by members of the Cancer Center team including oncologists, nurses, social workers, and child life specialists, so families can choose the most convenient location and be confident they’re receiving identical care. The inpatient and outpatient teams communicate with one another about the patient’s care between clinic visits and Hospital stays, as well as about psychosocial coping, supporting the family across the continuum of care. 

To empower families as they transition to home, each family attends Oncology Home Management Class, a multidisciplinary family-centered class that focuses on medical and psychosocial aspects of care. In addition, a clinical pharmacist meets with each family to offer education about medications that will be given at home. Families that will follow up at the Buerger Center clinic receive a tour of the space and are introduced to outpatient staff before discharge. For King of Prussia and Voorhees families, staff from those locations do their best to visit the family while inpatient to prepare the family for the outpatient experience.

All 3 CHOP outpatient oncology locations offer state-of-the-art facilities, a supportive environment and world-class care.